See what a learner sees

With the learner view you see the Player the way a person sees it: their courses and saved progress. In the Player it is called ghost mode. The view is read-only and ends after 15 minutes.

Before you start

• You need the task Manage Campus (Campus manager). With Manage department the entry does not exist.
• The entry is also missing for your own person and for people whose membership in the institution is not active.
• People with a work task in the workspace (staff, for example lecturers or department heads) cannot be viewed. Campus then says: “This person cannot be viewed as a learner.”
• Your browser must allow a new window. Your own Player sign-in in this browser will be ended.

How to open the view

1. In Campus, open Learners and click the person.

2. At the top of the window, click the three-dot menu (More actions) and choose View as learner (read-only).

   

3. The dialog “View as Lena Schubert” states the conditions: read-only, duration, logging, sign-out. Click Open learner view.

   

4. The Player opens in a new window with the person’s courses and progress in this institution. A red banner at the top says “Learner view · Read only”, whom you are viewing, who requested the view and until when it lasts.

You can tell it worked: the Player shows the red banner with the person’s name.

What the view shows and what it does not

• Read-only: progress, answers and assessments are not saved. If you try to save something, you see “Nothing is saved in read-only ghost mode.”
• Personal inboxes remain hidden. The person’s personal files (My files) cannot be opened in this view either.
• The view applies to the institution in which you opened the person.

What happens next

• After 15 minutes, “This learner view has expired.” appears. No further content is loaded. If needed, open a new view in Campus. With End ghost mode in the Player you end the view earlier; the window closes or shows the Player start page.
• Fracto checks the permission when you open the view and on every further request. If the person loses their membership or you lose your task, the view ends earlier.
• The request is logged and appears in the person’s History as “Read-only learner view requested”.
• End ghost mode ends only this view, not your Fracto sign-in.

If it does not work

Message	What it means
The Player could not be opened. Please try again.	The window did not open, for example because the browser blocked it. Allow the window and try again.
This person cannot be viewed as a learner.	The person is staff of the institution, not active, or your own person, or you lack the task Manage Campus.
The view could not be ended. Please try again.	Click End ghost mode in the Player again.